employment opportunities

 ReStore Assistant Manager

Reports to:                        ReStore Manager

Employment Status:       Full-time (exempt) - with benefits

Schedule:               Tuesday-Saturday (Daytime hours)

Salary: $38,000 (Pay raise after successful completion of 6-month new-hire period)

—OPPORTUNITY FOR ADVANCEMENT—

PRIMARY ROLE

Assists the Manager to achieve administrative, operational and financial functions and goals of HFHWC ReStore.

Key Areas of Responsibility

Operations

  • Open and close the ReStore on scheduled daily hours

  • Oversee store operations, employee and volunteer management

  • Delegate assignments to employees and volunteers to ensure consistent and orderly flow of new items to sales floor, outside bay and yard

  • Reconcile daily sales/cash register for deposit

  • Oversee pricing of items to ensure maximum profit to support the Habitat for Humanity Mission to include selection and pricing of collectible items

  • Oversee the daily and weekly truck schedules for pickups and deliveries and coordinate driver/helper schedules with other staff members

  • Qualify items scheduled for donation pickup

  • Ensure associates are efficiently scheduling donation pick-ups and responsive to donor communications

  • Monitor and communicate to ReStore Manager needed equipment or building maintenance

  • Daily Social Media updates to include current merchandise and events

  • Assist ReStore Manager in developing and implementing marketing and public relations campaigns for increasing and retaining donations, sales, and volunteers

  • Achieve excellent customer, donor and volunteer ratings

 Employee Management

  • Schedule regular training for new staff members and current staff members on new policies and programs

  • Oversee and maintain daily/weekly task assignments and records

  • Conduct weekly staff huddles to review tasks for the week and facilitate two-way communication

  • Work closely with the associate staff to ensure store policies and procedures are followed

  • Foster effective communication with Warehouse Manager for efficient flow of merchandise and operations

Volunteers

Recruit and retain volunteers by:

  • Developing a daily and weekly schedule of volunteers with assigned times and areas/tasks. Track volunteer hours monthly by volunteer type.

  • Implementing training program for new volunteers; personally training new volunteers or assigning a staff member to train the new volunteers.

Skills & Qualifications

  • 3-5 years of management experience required

  • Ability to communicate and convey information clearly and effectively

  • Strong leadership abilities and initiative

  • Ability to delegate and mediate

  • Great interpersonal skills and customer service

  • Quick decision-making and problem-solving

  • Excellent time management

  • Responsible, goal-oriented and organized

  • Strong attention to detail and ability to multitask

  • Confident, proactive and willing to take on challenges

  • Great listening skills and able to take direction from individuals in higher- level positions

  • Able to manage and motivate others

  • Computer skills, including Microsoft Word & Excel

  • Self-motivated, reliable and enthusiastic. Enjoy working with people from diverse backgrounds.

  • Commitment to safe working environment.

  • Ability to lift 50 pounds.

  • Prior experience in construction/deconstruction a plus.

Critical Performance Outcomes

  • Ensuring that the store operation is staffed appropriately with employees and volunteers for optimal customer service needs

  • Equipping staff and volunteers for success with training, needed resources and clear communication

  • Creating and implementing an ongoing public relations campaign to highlight the many features of the store

  • Ensuring the accuracy of daily register reconciliation

  • Maintaining an effective and well-trained base of volunteers.

Interested candidates can apply on Indeed or submit cover letter and resume to:

employment@habitat-wc.org

 NO PHONE CALLS, PLEASE